ISO 9001 is the standard that redirects the focus of organizations toward continuously striving to achieve customer satisfaction and to make sure all the quality requirements are fulfilled. This standard is applicable to all organizations. Making an organization achieve its quality requirements and enhance customer satisfaction is the primary goal of ISO 9001.
Who Needs ISO 9001?
The ISO 9001 Standard can be employed by any organization – be it large or small – for the purpose of enhancing the overall quality of a company’s output. Our company, the Infomatics Consultancy, helps you get ISO 9001 with ease by providing you with all the necessary insight into the process. It helps the organization perform well in any department. If we put it simply, ISO 9001 not only ensures the quality of the performance of the organization but also increases the quality of products and services exponentially.
By accrediting itself with the ISO 14001, an organization declares its devotion to bettering the environment by playing its role against climate change. Through this very standard, organizations can easily gain valuable insight as to what it takes to properly manage business activities in an attempt to lessen the adverse environmental impacts in an effective manner.
Compliance with the ISO 14001:2015 can also offer organizations with ways of utilizing its energy and resources properly, thus reducing costs in the long run.
Key Components of ISO 9001
ISO 9001 is based on Plan-Do-Check-Act cycle long for PDCA, and its salient features are:
Recording the system
Setting up the quality management system.
Executing the system.
Going over the results.
Preserving the system.
Enhancing the system.